477 Privacy Policy

477 ("we", "us", "our", "the Platform") is committed to safeguarding the privacy of every individual who accesses or uses the 477 platform at 477.cam. This Privacy Policy sets out in clear, formal terms the personal data we collect from players based in Bangladesh and elsewhere, the purposes for which that data is processed, the basis on which it is held, and the rights available to you as a data subject.

477 acts as the data controller in respect of the personal information you provide when registering an account, making deposits, placing bets, using live chat support, or otherwise interacting with our platform. We take this responsibility seriously and apply appropriate technical and organisational measures to ensure your data is handled securely at all times.

This Privacy Policy is written in plain English to ensure it is accessible and understandable to our Bangladesh-based player community. Where legal terminology is unavoidable, we have provided explanations in context. If you have any questions about how we handle your data after reading this document, please contact our support team using the details provided in Section 14.

477 collects the minimum data necessary to operate a safe, compliant, and high-quality gaming service. The categories of personal data we may collect include:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used exclusively for age verification purposes)
• Mobile phone number (used for account registration, two-factor authentication, and deposit/withdrawal processing via bKash, Nagad, Rocket, or Upay)
• Email address, where provided during registration or support interactions
• Residential address or city, where supplied for verification purposes (e.g., Dhaka, Chittagong, Sylhet, Khulna)

2.2 Identity Verification Documents

• Scanned or photographed copies of government-issued photo ID (National Identity Card, passport, or driver's licence)
• Proof-of-address documents, where requested as part of enhanced verification
• Selfie or live photograph, where requested to confirm document authenticity

2.3 Financial & Transaction Data

• Mobile wallet identifiers associated with bKash, Nagad, Rocket, or Upay accounts used for deposits and withdrawals
• Bank account details where bank transfer methods are used
• Deposit amounts, withdrawal amounts, and transaction timestamps
• Bonus credits received and wagering activity related to promotional offers

2.4 Gaming & Behavioural Data

• Bet history, game session data, wager amounts, and game outcomes
• Sports betting selections including cricket markets (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures)
• Time-on-platform data and session frequency metrics
• Responsible gaming settings selected by the player (e.g., deposit limits, cooling-off status)

2.5 Technical & Device Data

• IP address at time of registration and login
• Device type, operating system, and browser type
• Geolocation data at country and city level, derived from IP address
• Cookie identifiers and session tokens (see Section 9)

477 collects personal data through the following channels:

• Direct provision: Data you enter during account registration, identity verification, deposit/withdrawal requests, and support interactions.
• Automated collection: Technical data (IP address, device information, session logs) collected automatically when you access the 477 platform.
• Payment processors: Transaction confirmation data received from mobile wallet providers (bKash, Nagad, Rocket, Upay) and bank partners when you initiate a deposit or withdrawal.
• Third-party game providers: Anonymised or aggregated session data from certified game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, used for platform performance monitoring.
• Cookies and tracking technologies: Data collected via cookies, session tokens, and similar technologies as described in Section 9 of this policy.

477 uses the personal data it collects for the following clearly defined purposes:

477 does not use personal data for automated decision-making that produces legal or similarly significant effects on players without human review.

477 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered player, including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering obligations, age verification requirements, and fraud prevention duties.
• Legitimate interests: Processing carried out for 477's legitimate business interests, such as platform security monitoring, fraud detection, and improving user experience — provided those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as for optional marketing communications. You may withdraw consent at any time by contacting our support team.

477 does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

6.1 Payment Service Providers

To process your deposits and withdrawals, 477 shares the minimum necessary transaction data with mobile wallet providers (bKash, Nagad, Rocket, Upay) and banking partners. These providers process your data in accordance with their own privacy policies and applicable financial regulations.

6.2 Identity Verification Partners

477 may use trusted third-party identity verification service providers to assist with the processing of KYC (Know Your Customer) documentation. These partners are contractually bound to handle your data securely and use it only for the specific purpose of identity verification on behalf of 477.

6.3 Game Studio Providers

Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe may receive a session token or anonymised player reference to facilitate game delivery. These studios do not receive your full identity or financial data.

6.4 Legal Authorities

477 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts when required to do so by applicable law, valid legal process, or to protect the legal rights of 477 or its players.

6.5 Business Transfers

In the event that 477 undergoes a merger, acquisition, or sale of assets, player data may form part of the transferred assets. You will be notified via a platform notice in advance of any such transfer, and your data will remain subject to the protections described in this Privacy Policy.

477 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention principles:

• Active accounts: Personal data associated with active player accounts is retained for the duration of the account relationship and for a period of 5 years following account closure, to satisfy legal, financial, and regulatory record-keeping obligations.
• Identity verification documents: KYC documents are retained for the period required by applicable anti-money laundering regulations, typically 5 years from the date of the most recent transaction.
• Transaction records: Financial transaction records are retained for a minimum of 5 years for compliance with applicable financial reporting and anti-money laundering requirements.
• Support correspondence: Live chat transcripts and email records are retained for a period of 2 years to support dispute resolution and service quality monitoring.
• Technical logs: Server logs, IP records, and session data are retained for up to 12 months for security monitoring and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 477's internal data disposal procedures.

477 employs a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the 477 platform, including login credentials, payment details, and personal data submitted during registration.
• Encrypted data storage for sensitive fields including identity document images, payment account identifiers, and authentication credentials.
• Access controls limiting internal access to personal data to authorised personnel with a documented need-to-know, enforced via role-based permissions and audit logging.
• Intrusion detection and monitoring systems that identify and respond to anomalous activity on the platform in real time.
• Regular security assessments including vulnerability scanning and penetration testing conducted by qualified security professionals.

While 477 takes all reasonable and practical steps to protect your data, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials. Please refer to the Account Security section of our Terms & Conditions for your obligations in this regard.

477 uses cookies and similar tracking technologies to deliver a functional, personalised, and secure platform experience. Cookies are small text files stored on your device when you visit 477.cam.

9.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for platform functionality, including maintaining your login session and enabling secure payment flows. These cannot be disabled without impairing your ability to use the platform.
• Functional cookies: Used to remember your preferences such as language settings and responsible gaming configurations set during your session.
• Analytics cookies: Used to collect anonymised, aggregated data about how players navigate and use the 477 platform, helping us identify areas for improvement. Individual players are not identifiable from this data.
• Security cookies: Used to detect fraudulent login attempts, suspicious device changes, and other security anomalies.

9.2 Managing Cookies

You may configure your browser to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Instructions for managing cookies are available in your browser's settings or help documentation. 477 does not use third-party advertising cookies or behavioural tracking cookies for retargeting purposes.

As a player whose personal data is processed by 477, you have the following rights in respect of your personal information:

• Right of access: You may request a copy of the personal data 477 holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification: If any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: You may request that 477 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restriction: You may request that 477 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request that your personal data be provided to you in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for fraud detection purposes, where your individual circumstances warrant such an objection.

To exercise any of the above rights, please contact the 477 data team via live chat or email at [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

The 477 platform is strictly intended for adults aged 18 years and above. 477 does not knowingly collect, process, or store personal data relating to individuals under the age of 18. Age verification checks are carried out at the point of account registration and may be repeated at any stage during the account lifecycle.

If 477 becomes aware that personal data has been collected from an individual under the age of 18, that account will be immediately suspended, all associated data will be securely deleted, and any funds held will be returned via the original payment method following verification. Parents or guardians who believe that a minor has registered a 477 account should contact our support team immediately via live chat or email.

The 477 platform integrates certain third-party services to deliver its full range of features. These include certified game studio software from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, as well as payment processing integrations for bKash, Nagad, Rocket, and Upay.

Each third-party service provider operates under its own privacy policy and data processing terms. While 477 selects partners who demonstrate appropriate data protection standards, we are not responsible for the privacy practices of third-party providers in respect of data processed under their own systems independently of the 477 platform.

477 does not maintain links to external websites within the platform content. Any external links encountered outside of the official 477.cam domain should be treated with caution and are not the responsibility of 477.

477 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, platform functionality, or our data processing practices. The "Last Updated" date at the top of this policy will be revised whenever a substantive change is made.

Where changes are material — such as a change to the categories of data collected or the introduction of new data sharing arrangements — 477 will make reasonable efforts to notify registered players in advance via their registered contact details or via a prominent notice on the platform. Your continued use of the 477 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage all players to review this Privacy Policy periodically to remain informed about how 477 protects and manages their personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 477 holds about you, please contact our data team using the following details:

• Live Chat: Available 24 hours a day, 7 days a week via the 477 platform at 477.cam
• Email: [email protected] (plain text — not a clickable link)
• Response Time: Data rights requests acknowledged within 5 business days; substantive response within 30 calendar days
• Language: All privacy-related correspondence is handled in English

When submitting a data rights request by email, please include your registered mobile number and account username so that we can locate your records promptly and respond accurately. 477 may ask you to verify your identity before fulfilling a data access or deletion request to protect against unauthorised requests.